What is the Content Creator Apprenticeship? A content creator (also referred to as a Creative Content Assistant) is responsible for developing and creating content that can be used across a variety of media including digital, social media, broadcast or in print. Working to the customer/client brief, they research, prepare and develop the media messaging to ... Read more
What is the Multi-Channel Marketer Apprenticeship? Multi-channel marketers will sit within a specific company/agency that provides marketing deliverables and advice to external clients, or within an internal marketing team, delivering marketing activities to drive the business. The broad purpose of the occupation is to support customer focussed marketing activities that drive the demand for a ... Read more
What is the Business Administrator Apprenticeship? The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards managementresponsibilities. The responsibilities of the role are to support and engage with different parts ... Read more
What is the Customer Service Practitioner Apprenticeship? The role of a customer service practitioner is to deliver high quality service to customers which will be delivered from the workplace, digitally and face to face. These may be one off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, ... Read more
What is the Customer Service Specialist Apprenticeship? The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types. You are an advocate of customer service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries. ... Read more
What is the HR Support Apprenticeship? HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation. Their work is likely to include handling day to day queries ... Read more
What is the Team Leader or Supervisor Apprenticeship? A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Key responsibilities are likely to include supporting, managing and developing ... Read more
What is the Operations Departmental Manager Apprenticeship? An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. This apprenticeship has been designed to provide access to development opportunities for as wide a range of individuals as possible. Working ... Read more
What is the Learning & Development Practitioner Apprenticeship? L&D Practitioners are typically involved with identifying learning/training needs, designing/sourcing training and learning solutions, delivering and evaluating training, and working with stakeholders/business area managers. The role focus is often on the practical delivery of training. The L&D Practitioner will typically have expertise and competence in their specific ... Read more
What is the Learning & Development Consultant Apprenticeship? A Learning & Development (L&D) Consultant/Business Partner is accountable for ensuring L&D contributes to, and influences, improved performance in the workplace at an individual, team and organisation level. They also have the commercial responsibility to align learning needs with the strategic ambitions and objectives of the business. ... Read more
What is the Teaching Assistant Apprenticeship? Teaching Assistants work in Primary, Special and Secondary education across all age ranges encompassing special educational needs and emotional vulnerabilities. The primary role of the Teaching Assistant is to support the class teacher to enhance pupils’ learning either in groups or individually, ensuring pupils understand the work set, know ... Read more
What is the Recruitment Resourcer Apprenticeship? A recruitment resourcer may be employed in any organisation that requires a recruitment function. Their role is to identify, attract and shortlist candidates for the recruitment process to fulfil the requirements of the business brief and provide resourcing support to the recruitment function. They may also be required to ... Read more
What is the Recruitment Consultant Apprenticeship? Predominantly employed within the recruitment sector, the recruitment consultant’s role is to identify and secure job opportunities within client organisations. They attract candidates and successfully place them in those jobs in return for a fee. A recruitment consultant may focus on the supply of flexible workers, permanent placements or ... Read more