Home > Courses > Apprenticeship Standard – LEVEL 5:Operations or Dept Manager

Apprenticeship Standard – LEVEL 5:Operations or Dept Manager

What is the Operations Departmental Manager Apprenticeship?

An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. This apprenticeship has been designed to provide access to development opportunities for as wide a range of individuals as possible.

Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.

What will they gain?

While completing this apprenticeship learners will understand key responsibilities which may include creating and delivering operational plans, managing projects,managing the department and team within it and coaching your employees. This apprenticeship has been designed to provide access to development opportunities and create a manager who can improve performance across all sectors of the business.

What are the requirements?

  • Must be 16 or over and working at least 30 hours per week including all training and study time.
  • Must be in an occupation relevant to the apprenticeship and hold a contract of employment.
  • Must be allowed to use 6 hours a week of their working time to complete off-the-job-training.